Last Updated: January 2026

Bc99 Privacy Policy — Your Data Is Completely Safe

Learn how your personal information is collected, stored, and protected at bc99. Your privacy is our top priority.

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bc99 Commitment: Your personal information is never sold or shared with third parties without your consent.

How We Protect Your Privacy

Bc99's core pillars of data protection at a glance

Encryption
256-bit SSL Protection

Every transaction and piece of personal data is protected with bank-grade 256-bit SSL encryption. Your information cannot be intercepted in transit.

Privacy
No Sale of Data

Bc99 never sells your personal information to third parties. Your name, phone number, or email is used solely to provide bc99 services.

KYC
Secure Identity Verification

Documents submitted for KYC verification are stored in encrypted form on secure servers. Only authorized personnel may access them when required.

Access Control
Restricted Access Controls

Only authorized personnel from designated departments can access your data. Every access is logged and regularly audited.

Data Retention
Scheduled Data Deletion

After account closure, your data will be permanently deleted within the timeframe required by applicable legal obligations.

Transparency
Instant Notification of Changes

If any changes are made to the Privacy Policy, you will be notified in advance via email or through the platform.

1 Introduction & Scope

Bc99 (bc99.click) is an internationally licensed online Sports Betting and gaming platform based in Bangladesh. This Privacy Policy ("Policy") explains how bc99 collects, uses, stores, and protects your personal data. By using the bc99 website or creating an account, you are deemed to have agreed to this Privacy Policy.

We believe privacy is a fundamental right for every user. That is why bc99 has built a protection framework that meets international data protection standards. This policy is written to ensure every user in Bangladesh can easily understand how their data is handled.

This Privacy Policy applies to bc99's Terms & Conditions and Responsible Gaming Please read it alongside the policy.

2 What Data We Collect

Bc99 only collects information that is necessary to provide its services. Details are outlined below:

Data Type What We Collect When It Is Collected
Identity Information Full name, date of birth, nationality At Registration
Contact Information Email address, mobile number At Registration
Verification Documents NID/Passport copy, selfie During the KYC process
Financial Information Mobile banking number, transaction history Payment Processing Time
Technical Information IP address, device type, browser While using the platform
Behavioral Information Betting history, login times, session data During continuous use

Bc99 never stores your full bank card number or password. All transactions are processed through a payment gateway, so your financial details never reach bc99 servers directly.

Information collected automatically includes cookies, web beacons, log files, and analytics data. This data is used to improve platform performance and ensure security.

3 How We Use Your Information

Collected information is used for the following purposes:

  • Account Management: To create, manage, and secure your account.
  • Identity Verification: To verify your identity during the KYC process.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To handle your complaints, queries, and support requests.
  • Security Monitoring: To prevent fraud, money laundering, and illegal activity.
  • Personalized Experience: To provide you with personalised offers and bonuses.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory bodies.
  • Platform Development: To analyse and improve service quality and the overall user experience.

You can unsubscribe from promotional emails or SMS at any time. However, important account-related communications cannot be opted out of.

4 Sharing Information with Third Parties

Bc99 never sells or rents your personal information to third parties for commercial purposes. However, your data may be shared in the following limited circumstances:

Payment Processors

Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.

Regulatory Authority

Data may be disclosed in response to lawful requests from licensing authorities or law enforcement agencies.

Analytics Services

Anonymous and aggregated data is used to analyze platform performance in a way that cannot be traced back to you.

Security Services

Limited data may be shared with trusted security partners to detect fraud and ensure cybersecurity.

All third-party partners are contractually bound to comply with bc99's privacy standards and may not use the information they receive for their own purposes.

5 Data Security Measures

Bc99 employs a multi-layered security approach to protect your data — covering not just technical safeguards, but administrative and physical protections as well.

  • Transport Layer Security (TLS 1.3): All data transmitted between your browser and our servers is sent through encrypted channels.
  • AES-256 Database Encryption: All sensitive data stored in our database is kept in encrypted form.
  • Two-Factor Authentication (2FA): Additional verification is available when logging into your account.
  • Firewall & DDoS Protection: Advanced server-level firewalls and intrusion prevention systems are in place.
  • Regular Security Audits: A third-party security team regularly audits and tests our systems.
  • Staff Training: All bc99 staff receive regular training on data protection and privacy.

We take every reasonable measure to protect your data, but no one can guarantee absolute security. If you notice anything suspicious, support@bc99.clickto let us know.

6 Cookies & Tracking Technologies

The bc99 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Cookie Types Purpose Duration
Essential Cookies Maintaining login sessions and ensuring security Deleted at end of session
Performance Cookies Page load time measurement, error detection 30 days
Functionality Cookies Remembering language preferences and user settings 1 Year
Analytics Cookies User behaviour analysis (anonymised) 2 years

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services. Most browsers allow you to manage this under Settings > Privacy > Cookies.

7 Data Retention & Deletion Policy

Bc99 retains your data only for as long as necessary. Any data that is no longer needed is securely deleted.

  • Active Account: Data is retained for as long as your account remains active.
  • Closed Account: Following account closure, certain data may be retained for up to 5 years to meet legal obligations.
  • Transaction History: Retained for up to 7 years in accordance with financial regulatory requirements.
  • KYC Documents: Retained for up to 5 years after account closure, then securely destroyed.
  • Support Contact: Customer support conversations are retained for up to 3 years.
  • Technical Logs: System logs are automatically deleted after a maximum of 90 days.

To request account deletion support@bc99.clickto send us an email. Your data will be deleted within 30 days unless we are required to retain it by law.

8 Your Privacy Rights

As a bc99 platform user, you have the following rights regarding your personal information:

Right to Access Your Data

You can request to see what information bc99 holds about you.

Right to Correct Your Information

You can request corrections to any inaccurate or outdated information.

Right to Delete Your Information

You may request deletion of your information unless we are required by law to retain it.

Right to Restrict Processing

You can object to the use of your information for specific purposes.

Right to Data Portability

You can request to download your information in a structured format.

Right to Withdraw Consent

You may withdraw your consent at any time.

To exercise any of your rights, support@bc99.clickto send us an email. We will respond to your request within 30 days.

9 Protection of Minors' Data

Bc99 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is carried out during registration, and minors are prevented from creating an account.

If we become aware that data has been collected from a minor, we will immediately close that account and delete the information. Parents or legal guardians may support@bc99.clickto get in touch.

To learn more about responsible gaming, visit our Responsible Gaming View page.

10 Privacy Policy Updates

Bc99 may update this Privacy Policy as needed. When changes are made, we take the following steps:

  • For significant changes, registered email addresses will be notified at least 15 days in advance.
  • A notification banner will be displayed when you log in to the website.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • Minor updates such as spelling corrections may take effect immediately.

Continued use of bc99 after any changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree to the changes, you may request to close your account.

11 Privacy Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact bc99's privacy team:

  • Email: support@bc99.click (include "Privacy" in the subject line)
  • Live Chat: Available 24/7 with support in Bangla
  • Help Center: Browse FAQs & Guides

We take all privacy-related requests seriously and aim to respond within 30 days. For urgent matters, please reach out via live chat.

Privacy Inquiries: support@bc99.click — We respond in Bengali.

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