Betting is for fun, not stress. bc99 always wants you to enjoy yourself within your limits. Find out more about our responsible gaming tools and guidelines on this page.
A quick look at the tools we provide to keep you protected
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded, keeping you protected from overspending.
Set a maximum time limit for each gaming session. Once the limit is reached, bc99 will automatically prompt you to take a break.
Take a voluntary break anywhere from 24 hours to 30 days. During this period, logging in and placing bets will be completely disabled.
Exclude yourself from the platform entirely for 6 months or more. During self-exclusion, you will not receive any promotional communications.
View your full betting history, win/loss records, and spending details at any time. Understand your patterns and make informed decisions.
Reach out to our Bangla-speaking customer support team at any time. If signs of addiction appear, we'll point you toward professional help.
Bc99 believes online betting and gaming is only truly enjoyable when it's done responsibly. We are more than just a gaming platform — we genuinely care about the overall well-being of every one of our users. That's why we treat responsible gaming not as a compliance obligation, but as a core value.
The number of online betting users in Bangladesh continues to grow — and so does the risk of irresponsible betting. bc99 acknowledges this reality and is committed to actively building a culture of responsible play. Our goal is to create an environment where the fun of gaming is preserved, with no room for financial or emotional harm.
To this end, bc99 follows international Responsible Gaming standards. Our platform features multiple layers of protection, including age verification, deposit limits, session controls, and self-exclusion options. We want you to see betting as entertainment — not a source of income.
bc99 is internationally licensed and complies with the guidelines of international responsible gaming organizations. Our customer support team is available 24/7, seven days a week.
Responsible gaming means staying aware of your own limits and capabilities. If you feel that betting is having a negative impact on your life, the information and tools on this page are here to help.
Most people don't realize when recreational betting has become a problem. Watch out for the following signs in yourself or someone close to you.
Even one of these signs is worth taking seriously. If you notice several, seek help immediately. Reach out to bc99 customer support — we'll assist you with complete confidentiality.
We believe every player has the right to control their own gaming experience. That's why bc99 provides a range of practical tools that make responsible gaming easy.
Set a maximum daily, weekly, or monthly deposit amount. Decreasing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a cap on how much you can lose within a given period. Once the limit is hit, betting will automatically be paused.
Set how long you want to play before each session begins. You'll receive a warning before being logged out when your time is up.
Take a voluntary break for 24 hours, 7 days, or 30 days. During this period, all promotional communications will also be paused.
Keep your account closed for anywhere from 6 months to permanently. This is the strictest protection measure available and is not easily reversed.
At regular intervals, a summary of your total spending, time spent, and betting activity will be displayed on screen.
To use these tools, log in to your account and go to Account Settings > Responsible Gaming section. If you need assistance, Help Center View.
Ask yourself the questions below and answer honestly — this is just for you. If you answer "Yes" to most of them, start using our responsible gaming tools and seek support if needed.
Have you ever bet more than your own set budget and regretted it afterward?
After a loss, have you ever placed more bets to try to "win back" what you lost?
Have family or friends ever criticized you about your betting habits?
Have you ever borrowed money or taken funds from someone to place bets?
Have you found yourself thinking about betting during work, family time, or other responsibilities?
Have you tried to stop betting but couldn't?
Has betting contributed to increased stress, anxiety, or depression?
If you answered "Yes" to 3 or more questions, we recommend activating bc99's responsible gaming tools and Help Center Talk to us.
A general overview of which responsible gaming features bc99 users rely on the most:
* This information is based on voluntary settings configured by registered bc99 users. We encourage you to activate these features too.
Setting limits on bc99 is straightforward. Just follow these steps:
Log in to bc99 with your username and password.
Click your profile icon in the top right corner and select "Account Settings".
On the Settings page, click the "Responsible Gaming" tab to access all available protection tools.
Choose whichever limit suits your needs — deposit limit, session time, loss limit, or cooling-off — then enter the amount or duration.
Click the "Save" button. The limit will take effect immediately and a confirmation will be sent to your email.
Limit decreases take effect right away. To increase a limit, a 7-day waiting period applies — this is designed to protect you from making decisions in the heat of the moment.
Bc99 is strictly for users aged 18 and above. We enforce a rigorous policy to protect minors — age verification is mandatory at registration, and KYC documents may be requested in cases of suspected underage access.
If there are children or teenagers in your household, take steps to ensure they cannot access any online gaming accounts. Follow the steps below:
If you suspect a minor is using bc99, please support@bc99.click. We'll take action promptly.
Responsible gaming isn't about quitting betting — it's about learning to enjoy it the right way. Follow the tips below:
Join bc99 — where the entertainment is real, the platform is safe, and your wellbeing matters to us.